Where can I find the shipping label to exchange my cylinder(s)?

The box in which you received your refill order has an attached prepaid shipping label. When you're ready to return your cylinders, use the same box from your refill order to send back the empties and drop it off a DHL point.

Sparkle Note: If you lost the box from your original order with full cylinders, you can use any box to return your empty cylinders in. Have you lost your shipping label or is it no longer valid? Please contact our Sparkle Support Team so they can provide you with a new shipping label.

Pay attention: the shipping label is valid for a maximum of 90 days. Is your label expired before your cylinders are empty? No problem, please contact our customer service.

Contact us via the contact form or call 0800 - 0223637