What is your return policy?

We back our bubbles! If our products do not meet your satisfaction for any reasons, we offer a 14-day money-back guarantee. This is only valid for products without an expiration date purched on www.sodastream.nl for the actual purchase price. That means that bottles and flavors cannot be returned due to their expiration date.

We’ll send you a pre-paid shipping label to return your item(s) and will process the refund after we receive them.

Additional Information:

  • Only valid for products without an expiration date purchased on www.sodastream.nl.

  • SodaStream does not refund initial or return shipping charges. Unauthorized returns or CODs will not be accepted.
  • Products purchased between November 1 and December 31 may be returned through January 31.

Questions? Contact us via email or phone at 0800-0223637 (NL) | 0800-74801 (BE) | 0800-28527 (LUX).