That is a real bubble bummer! You can still purchase spare and order exchange cylinders on our site. Have you checked our store locator to find the nearest participating retailer? Just make sure when purchasing at retail, that your exchange cylinder has a nylon shrink wrap bearing the SodaStream (or Soda-Club) brand name in order to protect your warranty.
Sparkle Pro-tip: Exchange 2 or more cylinders and you can save over 45% in shipping fees!
Once you order your exchange at SodaStream.nl, our CO2 Refill program has 3 easy steps to get you back to bubbling.
- If you're exchanging 1 or 2 cylinder(s), we'll send your full cylinder(s) and include a prepaid USPS label with your order. Make sure to remove the label from the box and record the tracking number on the label for your records. If you have 3 or more cylinders to exchange, you will receive a UPS label via email and the return package with your empty cylinders should be dropped off at your nearest UPS location.
- Place your empty cylinders in the same box in which you received your new cylinders and affix the label to the box.
- Drop the package in the mailbox or at a local post office. You can also schedule a pick-up (if applicable to your location).
The shipping is on us. Don’t wait too long to send back your used cylinders.
Sparkle Note: Please remember to exchange an empty cylinder for each refill cylinder you have ordered. If you do not return the empty cylinder(s) within the allotted 30 days from the date your refill order was shipped, or if you do not have any empty cylinders to return, we will have to charge you an additional $15 (plus tax) for each unreturned cylinder.