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How do I get my SodaStream One Touch™ to stop leaking water?

Follow the steps below to help stop your SodaStream One Touch™ Sparkling Water Maker from overflowing: 

Step 1 - Did you fill the bottle to the fill line?

Make sure you are filling the carbonating bottle with water to the fill line only.

Step 2 - Is your bottle compatible with the SodaStream One Touch™?

Make sure your bottle is compatible with your Sparkling Water Maker. The SodaStream One Touch™ is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher safe bottle.

Step 3 - Did you insert the bottle properly?

If your bottle feels loose, remove and reinsert it. 

Step 4 - Did you fizz the water in the right way?

Carbonate water only. Flavours should only be added after carbonation.

Make sure you're firmly pressing the carbonating button in short, two-second presses, releasing, and repeating --  3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.

  • If you are carbonating with a new cylinder, make sure you are carbonating with the light or medium fizz options only. The highest carbonation level should not be used with a new cylinder.

Questions? Contact us via email or phone at 0800-0223637.