Through Customer Support you can request to “Trade-Up” your Sparkling Water Maker. Send us your Sparkling Water Maker, and we will give you a discount on our SodaStream website to purchase a new ART. For more details, contact our Sparkle Support team via email or phone at 0800 – 0223637 (NL) | 0800-74801 (BE) | 0800-28527 (LUX)