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Welcome to SodaStream Support
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  1. Support Home
  2. Bubble Trouble

Bubble Trouble

Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance

ART
  • The pink handle system in the back is not going completely down after I insert my cylinder. Can you help me troubleshoot the issue?
  • How can I check if my cylinder is out of gas?
  • Why is my ART not carbonating properly?
  • Why is my bottle not connecting to my ART?
  • How do I get my ART to stop leaking water?
DUO
  • The pink handle system in the back is not going completely down after I insert my cylinder. Can you help me troubleshoot the issue?
  • I hear gas leaking. What should I do?
  • I am not getting enough gas from my DUO Sparkling Water Maker. Can you help?
  • The carbonation head does not close after I have insert a bottle. Can you help?
  • I'm trying to close the carbonation bottle cap but it's not closing.
  • Why is the water leaking?
See all 8 articles
TERRA
  • The pink handle system in the back is not going completely down after I insert my cylinder. Can you help me troubleshoot the issue?
  • Why am I getting poor carbonation from my TERRA?
  • Why is my TERRA not carbonating?
  • Why is my bottle not connecting to my TERRA?
  • How do I get my TERRA to stop leaking water?
SPIRIT ONE TOUCH
  • How come the lights on my Spirit One Touch are not working?
  • Why am I getting poor carbonation with my Spirit One Touch?
  • Why is my Spirit One Touch not carbonating?
SPIRIT
  • Why am I getting poor carbonation with my SPIRIT?
  • Why is my bottle not connecting to my SPIRIT?
  • Why is my SPIRIT not carbonating?
  • How do I get my SPIRIT to stop leaking water?
CRYSTAL
  • Why doesn’t my Crystal make a buzz sound when carbonating?
  • Why am I getting poor carbonation with my Crystal?
  • Why is my Crystal not carbonating?
  • How do I get my Crystal to stop leaking water?
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