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  1. Support Home
  2. Bubble Trouble

Bubble Trouble

Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance

Cylinders & CO2
  • How do I know if my Cylinder is out of CO2?
  • What should I do if I hear the sound of leaking CO2 from my SodaStream Sparkling Water Maker?
ensō
  • Why does my SodaStream ensō™ Sparkling Water Maker not carbonating properly?
  • How to prevent the SodaStream ensō™ Sparkling Water Maker from leaking water?
  • Why is the bottle not connecting to the SodaStream ensō™ Sparkling Water Maker?
  • What to do if the cylinder handle is not going completely down after I insert the cylinder?
E-TERRA
  • Why does my SodaStream E-TERRA™ not carbonating properly?
  • How do I get my SodaStream E-TERRA™ to stop leaking water?
  • Why does the bottle not connecting to my SodaStream E-TERRA™?
  • The cylinder handle is not going completely down after I insert my cylinder
  • How come the lights on my SodaStream E-TERRA™ are not working?
DUO
  • Why is my SodaStream DUO™ not carbonating properly?
  • How do I get my SodaStream DUO™ to stop leaking water?
  • Why won't the carbonating flask close or lock?
ART
  • Why is my SodaStream ART™ not carbonating properly?
  • How do I get my SodaStream ART™ to stop leaking water?
  • Why is my bottle not connecting to my SodaStream ART™?
TERRA
  • Why is my SodaStream TERRA™ not carbonating properly?
  • How do I get my SodaStream TERRA™ to stop leaking water?
  • Why is my bottle not connecting to my SodaStream TERRA™?
  • The pink handle system in the back is not going completely down after I insert my cylinder
GAIA
  • Why is my SodaStream GAIA™ Sparkling Water Maker not carbonating?
  • How do I get my SodaStream GAIA™ Sparkling Water Maker to stop leaking water?
  • I heard a click when I was inserting/removing my bottle – is that normal?
  • The cylinder handle is not going completely down after I insert my cylinder
Spirit One Touch
  • Why is my SodaStream One Touch™ not carbonating properly?
  • How do I get my SodaStream One Touch™ to stop leaking water?
  • Why is my bottle not connecting to my SodaStream One Touch™?
  • How come the lights on my SodaStream One Touch™ are not working?
Spirit
  • Why is my SodaStream Spirit™ Sparkling Water Maker not carbonating properly?
  • How do I get my SodaStream Spirit™ Sparkling Water Maker to stop leaking water?
  • Why is my bottle not connecting to my SodaStream Spirit™ Sparkling Water Maker?
Crystal
  • Why doesn't my SodaStream Crystal™ carbonate properly?
  • How do I get my SodaStream Crystal™ to stop leaking water?
  • What should I do if my glass carafe broke during carbonation?
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