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SHOP
  • Sparkling Water Makers
  • Gas
  • Flavors
  • Bottles and More
  • Compare machines
  • Compare machines
INFORMATION
  • Environment
  • Wellness
  • Mixology
  • Why SodaStream?
  • シロップ
Get Gas
Welcome to SodaStream Support
  • Get Gas
  • Store Locator
  • Register your machine
  • Register your machine
  • BRITA
  • הצעות מיוחדותd
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  • How do I insert the cylinder into my DUO Sparkling Water Maker?
  • Will I be able to exchange my old Sparkling Water Maker for one with the new system?
  • How do I clean my carbonating bottles?
  • How do I clean and handle my DUO Sparkling Water Maker?
  • How do I carbonate water using my DUO Sparkling Water Maker?
  • In your new machine, you claim that there is a to go bottle, but it just looks like a normal bottle. How long will the water stay fresh?
  • Will you take back my old machine (for recycling and/or environmentally friendly disposal) when I exchange it with a new DUO?
  • What happens to my old machine when I buy the DUO? What am I supposed to do with my 5 Crystal bottles, which do not fit into the machine?
  • Does the new DUO need more CO2 than before?
  • Why are you launching a new machine that does not fit all SodaStream carbonating bottles?
  • Is the DUO glass carafe compatible with my Crystal Sparkling Water Maker? 
  • Are existing products (bottles, cylinders) compatible with the new DUO?
  • How are sustainability aspects of your brand reflected in DUO?
  • Will there also be an electric version of the DUO?
  • How does the new Sparkling Water Maker differ from your already existing products?
  • Do cylinders from other brands/supplier’s fit into the new DUO?
  • Can I use my old cylinders with the new DUO?
  • What is the difference between the DUO system and the existing Sparkling Water Maker’s systems?
  • What is the reason for a new machine? Why are you launching the Sparkling Water Maker right now?
  • Why should I purchase a DUO?
  • Why the name DUO?
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