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  1. Support Home
  2. Getting Started

Getting Started

Select “About SodaStream” or your Sparkling Water Maker Model

About SodaStream
  • Do I need a special water system to use a SodaStream Sparkling Water Maker?
  • Do you have a trade-in program, so I can exchange my other brand of carbonating system for yours?
  • Where can I purchase SodaStream?
  • How does SodaStream promote sustainability?
  • How does SodaStream work?
  • What is SodaStream?
See all 10 articles
Our Complete Collection
  • Which Sparkling Water Maker do I have?
  • What are the differences between the machines?
ART
  • How do I insert the cylinder into my ART Sparkling Water Maker?
  • Will I be able to exchange my old Sparkling Water Maker for one with the new system?
  • How do I clean my carbonating bottles?
  • How do I clean and care for my ART Sparkling Water Maker?
  • Will you take back my old Sparkling Water Maker when I exchange it with a new ART?
  • What happens to my old Sparkling Water Maker when I buy the ART? Do I have to dispose of my current Sparkling Water Maker on the long term because the new cylinder no longer fits into the current one? Where do I dispose of it?
See all 18 articles
DUO
  • How do I insert the cylinder into my DUO Sparkling Water Maker?
  • Will I be able to exchange my old Sparkling Water Maker for one with the new system?
  • How do I clean my carbonating bottles?
  • How do I clean and handle my DUO Sparkling Water Maker?
  • How do I carbonate water using my DUO Sparkling Water Maker?
  • In your new machine, you claim that there is a to go bottle, but it just looks like a normal bottle. How long will the water stay fresh?
See all 21 articles
TERRA
  • How do I insert the cylinder into my TERRA Sparkling Water Maker?
  • Will I be able to exchange my old Sparkling Water Maker for one with the new system?
  • How do I clean my carbonating bottles?
  • How do I clean and handle my TERRA Sparkling Water Maker?
  • How do I carbonate water using my TERRA Sparkling Water Maker?
  • Will you take back my old Sparkling Water Maker (for recycling and/or environmentally friendly disposal) when I exchange it with a new TERRA?
See all 19 articles
SPIRIT ONE TOUCH
  • How can I tell if my Spirit One Touch is out of gas?
  • How do I install the cylinder in my Spirit One Touch Sparkling Water Maker?
  • How do I connect the cord on my Spirit One Touch?
  • How do I carbonate water with my Spirit One Touch?
SPIRIT
  • How can I tell if my Spirit is out of gas?
  • How do I replace my Spirit gas cylinder?
  • How do I install the cylinder in my Spirit?
  • How do I carbonate water with my Spirit?
CRYSTAL
  • What is the ring inside the carbonating bottle flask of my Crystal?
  • How can I tell if my Crystal is out of gas?
  • How do I replace my Crystal gas cylinder?
  • How do I install the cylinder in my Crystal?
  • How do I use my Crystal?
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